Culture doesn’t happen by accident, it must be treated as a full-time priority.

In Episode 9 of The Business of Success, Parul Bhandari sits down with Molly Whybrow, Senior Director of Talent & Culture at VelocityEHS, to explore what it really takes to build and maintain a thriving workplace culture.

Molly shares practical insights from scaling culture in a fast growing tech company from moving beyond ping pong tables and beer taps to creating intentional programs that drive real engagement and retention. Learn how to design employee experiences that evolve with your organization, the power of feedback loops, why great managers are the biggest retention tool, and how to build inclusive, remote-first cultures that actually work.

Whether you’re a founder, HR leader, or people manager, this episode will change how you think about culture not as a nice to have, but as a strategic full time responsibility.

Guest:

Molly Whybrow Senior Director of Talent and Culture, VelocityEHS
https://www.ehs.com/

What You’ll Learn:

• Why culture must be treated as a full-time job, not a side project
• How to build intentional employee experience at every stage of company growth
• Practical ways to improve retention through culture and great management
• The power of employee feedback, affinity groups, and remote-first design
• How to evolve culture as your company matures
• Leadership strategies for creating inclusive and engaging workplaces

Timestamps:

00:00 – Welcome to Episode 9

01:09 – Introducing Molly Whybrow, Senior Director of Talent & Culture at VelocityEHS

02:15 – Culture as a Full-Time Job vs Side Project

04:19 – Differences Between Intentional vs Accidental Culture

06:08 – Simple Building Blocks for Early-Stage Companies

09:04 – How Culture Evolves with Company Maturity

13:11 – Cultural Add vs Cultural Fit in Hiring

15:17 – Retention Strategies & The Cost of Poor Culture

18:25 – Employee Feedback, Surveys & Actioning Insights

22:27 – DEI Practices & Inclusive Culture Building

26:45 – AI’s Impact on Talent & Culture

29:32 – Final Thoughts & Key Takeaways

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This podcast is sponsored by CustomerXSuccess, a consultancy which helps drive Company Growth through a focus on Customer Success. Follow along at www.customerxsuccess.com

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